Return Policy

PURCHASE & RETURN POLICY

Shop with confidence. Eligible items returned within 14 days, no questions asked if your returned merchandise can be placed back on the shelf in new condition. Please see requirements below.
14 Day Return Period - Products are eligible for returns within 14 days after purchase. After 14 days of please let us know and we will help you work with the manufacturer to resolve the issue. Non-returnable Items - Items under $25 are not eligible for return. No chemicals or paint can be returned. Custom Orders, including (but not limited to) Safety Covers, Spa Covers, and Pool Liners. Any opened pool liners and pool covers. Any Used or Installed items are not eligible for return. Any shipping and handling charges are non-refundable.
Online Coupons: All coupons are apply for non sale items. Any item that lists "On Sale" coupons will not be applied. If there is an error the mis applied discount will be fixed upon in store pick up. Please verify no coupons codes are applied to ANY Liquid Returnables, Deposit, Or Items with ON SALE in the description for the quickest pick up experience.
Restocking Fee - Returns subject to a 15% restocking fee, plus the shipping fee “if not picked up in store”. Products must be returned in new condition in the original packaging. Including warranty cards, packaging, and ALL owners' manuals to be returned in the condition in which the product was received. If items or packaging is not in new condition may be refused or have an increased restocking fee.

We work with all our customers on all warranty items. We will do all in our ability to make sure you are taken care of. 

-The Halls

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